Extended Stay America Select Suites - Ocala

Uhhhhhhh. Hmmmmm. Pillowcases and sheets stained. We went out and bought our own. Roaches on counter and fridge.Sketchy characters hanging around out front. One turned out to be a clerk. The smells in the hallway were a bit much.

Clean, basic dated property. Check in took awhile. We had to call on a phone in the check in area and wait for someone to come to the closed window. It was late at night but we had a check in time if 11pm which we were on time for.

The TV also is very small. There were cockroaches. The rooms were dirty and they charged you $11.40 to change out your towels and your bed sheets.

I liked that it had Dish TV.Got to watch the NF.L games The TV also is very small. There were cockroaches. The rooms were dirty and they charged you $11.40 to change out your towels and your bed sheets.

Nothing. Aside from poor management and overcharged from pro.ised 350 N tax per week And gave us 2 weeks or 15 technical dates from check in on 7/2 to 7/23 for 1102. And change. Asked after appx 24 he stay, to vacate premises with my husband at 9am, prior to check out, with our belongings and no reason, no refund. I was legally robbed of 1102.00 for room 12 (now cleanest room in motel) I was falsely accused of damaging dry rotted old mop that took 3 hrs under water and bleach to clean to discover that it was likely the only time the moo had been used for years. Could not breath in rooms. Glass painted in orange stain as well as floors post bleaching twice. The ancient mop head had finally eroded and returned to backyard shed after usage.We we're still not refunded however was told my bank would cover return/refund.

Was very accessible to everything

The location is convenient, but unfortunately, that was the only positive part of our stay. From the moment we arrived, the experience was disappointing. There is no front desk staff available from 10 PM to 10 AM, which is very inconvenient if you have any issues during those hours. Outside the hotel, especially around the entrance and parking lot, there were several people smoking and hanging around, which made us feel somewhat unsafe. When we arrived at our room, our key card did not work. Once we finally got inside, we found that the room had a small kitchen with a stove and refrigerator, but absolutely no plates, silverware, cookware, or even basic utensils. It makes very little sense to advertise a kitchenette when there is nothing provided to actually use it. The bathroom had only one small bar of soap and two towels. The bed was extremely uncomfortable. You could literally feel the springs through the mattress. We had requested a double bed but were given a small full-size bed instead. The room also had a strong urine/animal odor. It appears the hotel allows pets, and unfortunately, the room still smelled like one had been there. To make matters worse, we found cockroaches in the bathroom near the electrical outlets.

Bad

Very good

The Staff. It was dirty. Had to pay for towels trade in. No maid service just to see if you need anything like, take out the trash. No ice machines on any floors. Floors & counter tops were dirty, there were no paper towels or anything to wipe it up. I used a wash rag and the staff kind of frowned on it. Other than that the stay was ok.

Bad

Very nice people Nothing

Nothing

Tv did not work..bathroom was dirty..the room phone didn't work..I try calling front desk from 9am-1030am and couldn't get someone to answer the phone and the bed was squickie.

No microwave, no staff 1/2 the time….. crackhead guests……. For an extended stay this place isn’t for workers it’s for dopers and homeless

I had to leave really early for a meeting, so I missed breakfast

No

Everything was terrible, from the place itself to the staff. There was no cleanliness; the rooms were dirty and reeked of cigarette smoke. There were only two towels per room, the amenities didn't work, and the staff provided terrible service with absolutely no friendliness. I do not recommend this place at all; there are better options out there.

Filthy is the only word

I stayed 2 days and each day has a separate review one good one medium…… medium first….. I had no microwave… boooo!!! I stayed here because I had some teeth pulled so all I could really eat was soup….. nice to have a mic for that… water would not turn unwarm when I’d like a chilly drink. The 1st morning I went to the desk 8 times before I found them there…. It’s bad enough staff isn’t there until 9…. But to not find them until 10….. and all the time I wasted finding them! Fridge was dirty several places inside. I have a bedbug bite….. just one but more than enough…..the clientele represent the inexpensive rates….. day 2 they did great on holding my same room! Staff was really great! No bugs roaches etc…. Bug free which is hard in Florida…. (Except for the bedbug bite) overall about a 7 for the room.maybe 6 if I get bit tonight….and I haven’t checked out until tomorrow so….i posting before that….