The Ritz-Carlton Key Biscayne, Miami

Very good

Exceptional

The swimming pool was a bit small for the adults and crowded and the beach was not in great condition due to the algae

Enjoy sunrise over the beach and city views at night with the lights of Miami in the distance. We land, check in and never leave the property until checkout.

Good

Great place would go back to this property

Lovely resort!!

The resort was amazing!! We enjoyed the amenities and restaurants

Love this hotel - keep coming back - love that new smell to get when you walk in - immaculate !!

Had a great experience!

I have not complains.. everything was perfect

The most friendly and genuine staff. Went above and beyond for my family. From the time you enter the front gate everyone is kind and personable. A truly unique stay. Would return in a heartbeat.

Great location, great staff, great...

We traveled to Ritz Key Biscayne for a mini honeymoon and were treated so thoughtfully from the staff. Staff was attentive and friendly, rooms were clean, food was incredible, grounds were beautiful. We will definitely be back.

The hotel was silent. Smoking areas were less.

💪

Everything was amazing the Valet Parker the application doesn’t work and had to wait long to get my car twice

Loved the exceptional service from Andy at the pool and Francine at front desk. Issue with checkout payment was promptly resolved by guest services manager Adelia (sp!) and Chloe which I appreciated very much. The attention to detail and excellence was on par with a ritz property. Minor feedback is that the rooms could have been cleaned more consistently across the days. I mentioned it to the front desk and they sent someone immediately to resolve but this is the one area I would say could have been better throughout the stay.

Great trip

The hotel is not five star level....